Changing Oil and Changing Times – The Independent Auto Repair Service Dilemma

If you see fewer auto repair shops towards you then you are witnessing a trend that is spreading throughout the auto repair industry. The small independent auto repair shop is getting squeezed by both the dealers and also the ‘backyarders’ creating shrinking margins and putting many auto repair independents out of economic.

The global problem could be the auto repair and service market has been shrinking in the last 10 or 15 years. Technology has made cars much more reliable with fewer breakdowns, repairs and scheduled maintenances.

Many manufacturers offer the latest 100,000 mile warranty particular person yourself the independent will get little chance to work with that car for the most important 5-10 years it is owned.

As new car sales margins go down, VW, Chevrolet, Toyota and other manufacturers are looking to their service departments to make inside the difference.

Additionally many dealers such as Porsche and Saab happen to adding other value added benefits such as the loaner car while repairs are being made. Independents are usually now being forced to give courtesy rides to customers in hard work to keep with the dealers since customers now expect this service.

Furthermore dealers regarding example Mercedes and Ford are now directly offering specials on services making their dealer prices comparable to independent repair shop prices.

But it’s as well as competitive pricing that’s the worrying the independents.

The battle for skilled labor may also be won using the dealers: the dealers have been competed for skilled labor and may have become significantly aggressive. With fewer right now entering business repair profession and opting instead for careers such as health and technology, fundamental talent pool of methods to use skilled auto technicians is shrinking.

Increasingly is certainly becoming harder for independents to utilize and retain these competent employees. A great automotive technician, would you rather work for Audi or Joe’s Garage?

The dealers are collecting the best ‘mechanics’ or as may well known today, ‘technicians.’ An increased end dealer technician may well make $100,000 yearly with benefits while a self-employed shop owner would require gross over a $1,000,000 1 yr to make that and have to reimburse their own benefits and social equity.

Because the hands down economic realities many independent owners are currently closing their shops on and on to work for GM, Nissan and other dealers.

This puts the independent auto repair center at a distinct disadvantage when diagnosing and repairing difficult drivability, fuel injection, electronic and computer related rrssues.

Additionally, in the event the diagnosis is made and a portion needs replacing the dealer will purchase it in stock, not only verifying the diagnosis but greatly speeding within the repair and also increasing customer support. Big advantage Cadillac and Mercedes.

But it’s not only a skilled employee struggle. Techs cannot fix cars without information and love a long and ongoing dispute between the dealers/manufacturers and independents over technical information access and diagnostic solutions.

The manufacturers claim that their technical information is proprietary individuals independents claim the information should accumulate to anybody that owns or fixes build of car.

Excel Auto Repair & Sales

94 E Falmouth Hwy, East Falmouth, MA 02536

(508) 444-2777

https://g.page/excel-auto-repair-sales